This Privacy Policy explains what personal data qdf collects from users based in the Philippines, how that data is used, who it may be shared with, and what rights you have over your own information. We are committed to handling all personal data responsibly and in line with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act 10173). Please read this page carefully before registering or using the platform. If you have any questions about your data, check our FAQ section or reach our support team at the contact details in the footer.
Last updated: 2025. Applies to all registered users and visitors of qdf.bio in the Philippines.
When you register for a qdf account, we collect the information you provide directly — this includes your full name, date of birth, email address, and the mobile number you use to verify your account. We also collect your preferred payment details when you make a deposit or request a withdrawal, such as your GCash or Maya account number, or bank account information for local Philippine bank transfers. As you use the platform, we automatically collect technical data including your IP address, device type, browser version, operating system, and the pages you visit within qdf — this data helps us improve performance, detect suspicious activity, and troubleshoot issues faster. If you contact our support team, we retain records of those conversations, including any documents you submit for identity verification purposes under our Know Your Customer (KYC) process required by Philippine regulations. We may also collect your approximate location at the time of login to help confirm that access is originating from within a region consistent with your account registration, as part of our fraud prevention measures. All data collected is limited to what is genuinely necessary to operate the platform and fulfil our obligations under Philippine law.
Your personal data is used primarily to create and manage your qdf account, process deposits and withdrawals in Philippine pesos, and deliver the sports betting and entertainment services you have signed up for. We use your contact details to send important account notifications — such as password reset requests, withdrawal confirmations, and security alerts — and we will only send promotional communications if you have opted in to receive them. Technical and behavioural data collected during your sessions is used to maintain platform stability, identify and prevent fraudulent or unusual account activity, and improve the overall experience for Filipino players on both mobile and desktop. Where required by law or by our licensing obligations, your data may be used to fulfil regulatory reporting duties, including anti-money laundering (AML) checks and responsible gaming monitoring. We may use anonymised, aggregated data — which cannot identify you individually — for internal analytics, product development, and reporting purposes. We do not use your personal data to make fully automated decisions that produce significant legal effects on you without the opportunity for human review.
qdf does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — your data is not a product we exchange. We may share limited personal data with trusted third-party service providers who support the operation of the platform, such as payment processors handling PHP transactions, identity verification providers, and cloud infrastructure services — all of whom are contractually bound to handle your data securely and only for the purpose we have specified. In cases where we are legally required to disclose information — for example, in response to a valid order from a Philippine government authority, court, or regulatory body — we will comply with that obligation and, where permitted, will notify you promptly. If the qdf business or any part of its operations is transferred, merged, or acquired, your personal data may form part of the transferred assets; in such a scenario, the new operator would be required to honour the commitments made in this Privacy Policy. We will never disclose your financial account details, KYC documents, or betting history to any party not directly involved in processing your transactions or fulfilling our legal obligations. For questions about specific third parties we work with, please reach out to our support team at the email listed in the footer.
As a user based in the Philippines, you have specific rights over your personal data under the Data Privacy Act of 2012, and qdf is committed to making it straightforward for you to exercise those rights. You have the right to access the personal data we hold about you — you can request a copy of this information by contacting our support team, and we will respond within a reasonable timeframe as required by law. You also have the right to correct any inaccurate or outdated information in your account; if you notice an error in your registered details, you can update some fields directly within the platform or contact support for assistance. If you believe your data has been processed unlawfully or that qdf no longer needs to retain it for the purposes originally specified, you may request erasure, subject to any overriding legal or regulatory obligations that require us to keep certain records. You have the right to object to the processing of your data for direct marketing purposes at any time — if you wish to stop receiving promotional messages, you can opt out through the communications preferences in your account or by notifying our support team. For any privacy-related concern or formal complaint, you may also approach the National Privacy Commission of the Philippines, which oversees compliance with the Data Privacy Act.
qdf applies industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction — including encrypted connections (TLS/HTTPS) across the entire platform, secure storage of sensitive credentials, and access controls that limit who within the organisation can view your account data. We conduct regular reviews of our security practices and update them in line with evolving standards, particularly for the storage of payment-related information and identity documents submitted during KYC verification. In the event of a data breach that is likely to adversely affect your rights, we will notify you and the National Privacy Commission within the timeframes prescribed by Philippine law, and we will take immediate steps to contain and remediate the incident. Your personal data is retained for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and our regulatory obligations — for example, financial transaction records may be kept for a minimum number of years to satisfy anti-money laundering requirements. Once data is no longer required for any lawful purpose, we take appropriate steps to securely delete or anonymise it so that it can no longer be linked back to you. We also recommend that you take steps on your own end to protect your account — use a strong, unique password, do not share your login credentials, and enable any two-factor verification options available on the platform.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way qdf handles your personal data, you are welcome to reach our support team directly using the email address listed in the footer of this page — we aim to respond to all privacy-related enquiries within five business days. For formal requests such as data access, correction, or erasure, please include your registered account email address and a brief description of your request so that we can verify your identity and process it efficiently. We are committed to resolving any privacy concern you raise in good faith and as quickly as our processes allow. If you feel that your concern has not been adequately addressed after contacting us, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (www.privacy.gov.ph), which is the independent authority responsible for enforcing the Data Privacy Act of 2012. We will cooperate fully with any investigation or inquiry initiated by the Commission. This Privacy Policy may be updated from time to time to reflect changes in our practices, legal requirements, or platform features — the current version is always available on this page, and the "last updated" date at the top indicates when the most recent revision was made.
Our support team is here to help Filipino players understand their data rights. Check the FAQ for quick answers, or create a free account to get started today.